Question 1

How does buyback work?

Accepted Answer

When your plan ends, we tally the data you didn't use and buy back up to 50% of your plan size as credit in your Unroam wallet. No forms, no requests. It happens automatically.

Question 2

Which plans qualify?

Accepted Answer

Plans of 5GB and up that carry the buyback badge in the store. The cap is half your plan, rounded down to the nearest GB: a 5GB plan can return up to 2GB, 10GB up to 5GB, 20GB up to 10GB.

Question 3

What rate do I get for unused data?

Accepted Answer

The same per-GB price you paid for the plan. Not pennies on the dollar.

Question 4

When is the credit issued?

Accepted Answer

Shortly after your plan expires or is used up. You'll see it in your wallet, ready for your next purchase.

Question 5

Does wallet credit expire?

Accepted Answer

No. Purchased balance and buyback credit stay in your wallet until you spend them.

Question 6

How do I spend my credit?

Accepted Answer

At checkout. Credit is applied to your next plan automatically before your card is charged.

Question 7

Can I make calls or send texts?

Accepted Answer

No. Every plan we sell is data only, with no phone number attached, so calls and texts over the mobile network are not included. Keep your home SIM active if you need your own number, or call and message over the eSIM data with WhatsApp, FaceTime or Telegram.

North America 20GB 90Days eSIM